Any product may be returned free of charge within 14 calendar days from receipt of the order and we will return your money.
For glasses bought from an optician you must return to the optician where you bought them. The terms and conditions of return will depend on the return policy established by the individual optician.
Factory defects: in such case we will send you a completely new pair of glasses. Our warranty policy offers cover for up to 36 months.
For glasses bought from an optician you must return directly to the optician where you bought them. Inform us of what has occurred so that they can apply the corresponding warranty policy.